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Privacy Policy

Last updated: [July 22, 2026]

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Farzan Fallah Law Corporation respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you:

  • visit our website;

  • contact our office;

  • submit an inquiry or intake form;

  • book a consultation;

  • retain our firm for legal services;

  • register for an event or webinar;

  • subscribe to communications; or

  • Otherwise, interact with Farzan Fallah Law Corporation.

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Our handling of personal information is governed by applicable Canadian privacy laws, including British Columbia’s Personal Information Protection Act and, where applicable, the federal Personal Information Protection and Electronic Documents Act. Client information may also be protected by solicitor-client privilege, professional confidentiality obligations, and the rules governing lawyers in British Columbia and Ontario.

1. About Farzan Fallah Law Corporation

Farzan Fallah Law Corporation is a Canadian law firm providing legal services in areas including immigration and refugee law, intellectual property, trademarks, copyright, licensing, and entertainment law.

Contact information

Farzan Fallah Law Corporation
Email: info@farzanfallahlaw.com

Telephone: 604-771-2432

Address: 1090 Homer St., Suite 300, Vancouver, BC, V6B 2W9

2. Privacy Officer

Farzan Fallah Law Corporation has designated a Privacy Officer who is responsible for overseeing compliance with this Privacy Policy and applicable privacy laws.

Privacy Officer: Farzan Fallahpour 
Email: info@farzanfallahlaw.com

Telephone: 604-771-2432

Address: 1090 Homer St., Suite 300, Vancouver, BC, V6B 2W9

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Questions, requests, or complaints regarding personal information may be directed to the Privacy Officer.

3. What Personal Information We Collect

The information we collect depends on how you interact with the firm. It may include:

  • your name and contact information;

  • email address and telephone number;

  • mailing or residential address;

  • preferred language;

  • date of birth, citizenship, immigration status, or identification information where relevant to a legal matter;

  • information submitted through inquiry, booking, consultation, intake, or registration forms;

  • information relating to a potential or existing legal matter;

  • correspondence and communications with our office;

  • information required to conduct conflict checks;

  • billing, transaction, and payment information;

  • webinar or event registration details;

  • newsletter or communication preferences;

  • technical information such as IP address, browser type, device type, referral source, and website activity; and

  • other information you voluntarily provide.

We aim to collect only information that is reasonably necessary for the purpose identified at or before the time of collection.

Please avoid sending highly sensitive, confidential, urgent, or time-critical information through a general website form unless requested by the firm.

4. How We Collect Personal Information

We may collect personal information:

  • directly from you;

  • through the firm’s website;

  • through contact, consultation, intake, or booking forms;

  • by email, telephone, video meeting, or in person;

  • through LinkedIn event registration forms;

  • through webinar and meeting platforms such as Zoom;

  • through newsletter and email-subscription forms;

  • through payment or invoicing systems;

  • through website cookies and analytics tools;

  • from authorized representatives;

  • from courts, tribunals, government bodies, opposing parties, witnesses, experts, or other sources relevant to a legal matter; and

  • from publicly available or legally permitted sources.

5. Why We Collect and Use Personal Information

We may collect and use personal information to:

  • respond to inquiries;

  • assess whether the firm may assist with a legal matter;

  • perform conflict checks;

  • schedule and conduct consultations;

  • provide legal advice and representation;

  • establish, manage, and close client files;

  • communicate with clients, prospective clients, and authorized representatives;

  • prepare and submit applications, filings, contracts, or legal documents;

  • verify identity where required;

  • process invoices and payments;

  • administer events, webinars, and registrations;

  • send event confirmations, reminders, access instructions, and follow-up materials;

  • provide newsletters, legal updates, and event invitations where permitted;

  • operate, secure, and improve our website and systems;

  • measure website and content performance;

  • maintain business, accounting, insurance, and legal records;

  • comply with court orders and legal, regulatory, tax, insurance, and professional obligations; and

  • protect the rights, security, and integrity of the firm, its clients, and its systems.

6. Consent

Where required, we obtain consent before collecting, using, or disclosing personal information.

Consent may be express or implied depending on:

  • the sensitivity of the information;

  • the purpose for which it is collected;

  • the reasonable expectations of the individual; and

  • the surrounding circumstances.

You may withdraw consent, subject to legal, professional, contractual, evidentiary, or operational restrictions. Withdrawing consent may affect our ability to provide certain services.

We may collect, use, or disclose information without consent where permitted or required by law.

7. Prospective Clients and Lawyer-Client Relationships

Contacting the firm, submitting a website form, booking a consultation, registering for an event, or sending information to the firm does not automatically create a lawyer-client relationship.

A lawyer-client relationship is established only after the firm has:

  • completed any required conflict checks;

  • agreed to act;

  • confirmed the scope of the engagement; and

  • completed any required retainer documentation.

Information provided before a formal engagement will nevertheless be handled in accordance with applicable privacy, confidentiality, and professional obligations.

Please do not send original documents or extensive confidential information until the firm confirms how the information should be provided.

8. Client Files and Legal Information

Information collected in the course of a legal retainer may be subject to:

  • solicitor-client privilege;

  • professional confidentiality obligations;

  • applicable Law Society rules;

  • court and tribunal requirements;

  • file-retention requirements; and

  • other legal or professional duties.

This Privacy Policy does not limit any stronger protection that may apply to privileged or confidential client information.

The firm may use personal information contained in a client file to provide legal services, communicate with relevant parties, comply with professional obligations, and carry out the client’s instructions.

9. Events and Webinars

When you register for an event or webinar, we may collect information such as:

  • your name;

  • email address;

  • job title;

  • organization;

  • location;

  • professional interests; and

  • other details included in the registration form.

We may use this information to:

  • manage registration and attendance;

  • send access instructions and reminders;

  • notify attendees of schedule or platform changes;

  • provide materials relating to the event;

  • respond to attendee questions;

  • conduct attendance and engagement analysis; and

  • communicate about the same event after it concludes.

Registering for an event does not automatically subscribe you to unrelated promotional emails.

Webinar recordings

Some webinars may be recorded. Where recording is planned, attendees will be notified before or when recording begins.

Depending on attendee settings and participation, a recording may capture:

  • a participant’s name;

  • image;

  • voice;

  • chat contribution; or

  • question.

Attendees should not disclose confidential, privileged, or case-specific information during a public webinar.

Where identifiable attendee content may be used publicly for educational, promotional, or social-media purposes, the firm will provide additional notice and obtain consent where appropriate.

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10. Marketing Communications and CASL

We may send newsletters, legal updates, event invitations, and other commercial electronic messages where:

  • you have provided consent;

  • the firm has another lawful basis to contact you; or

  • the communication is otherwise permitted under Canada’s Anti-Spam Legislation.

Commercial electronic messages will identify the sender, provide required contact information, and include a working unsubscribe mechanism where required. CASL generally requires consent, sender identification, and an unsubscribe mechanism for commercial electronic messages.

You may unsubscribe at any time by:

  • selecting the unsubscribe link in an email;

  • contacting our office; or

  • changing your communication preferences where available.

Administrative messages relating to an existing consultation, legal matter, transaction, or event registration may still be sent where necessary.

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11. Cookies, Analytics, and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

  • operate the website;

  • maintain website security;

  • remember preferences;

  • understand how visitors use the website;

  • measure traffic and engagement;

  • improve website content and performance; and

  • assess the effectiveness of campaigns.

These technologies may collect information such as:

  • IP address;

  • approximate location;

  • browser and device type;

  • operating system;

  • pages visited;

  • date and time of access;

  • referral source; and

  • interactions with website content.

You may manage or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.

Tools currently used on this website may include:

  • [Website platform, such as Wix, Squarespace, or WordPress];

  • [Google Analytics, ];

  • [LinkedIn Insight Tag];

  • [Meta Pixel];

  • [booking or scheduling platform];

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12. Third-Party Service Providers

We may use third-party service providers to support our operations, including providers for:

  • website hosting;

  • email;

  • videoconferencing and webinars;

  • event registration;

  • scheduling and bookings;

  • payment processing;

  • cloud storage;

  • legal practice management;

  • document management;

  • accounting;

  • analytics; and

  • communications.

These providers may process personal information on our behalf and may store or process information outside British Columbia or Canada.

Information stored outside Canada may be subject to the laws of the jurisdiction where it is processed and may be accessible to courts, governments, or law-enforcement authorities in that jurisdiction.

Current providers may include:

  • LinkedIn;

  • Zoom;

  • Wix;

  • Google Workspace.

The firm takes reasonable steps to assess service providers and use providers that offer appropriate privacy and security protections. The Law Society of British Columbia advises firms using cloud services to consider the location of providers’ servers and whether the service is consistent with the firm’s privacy obligations.

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13. When We May Disclose Personal Information

We do not sell or rent personal information.

We may disclose personal information:

  • with your consent;

  • to employees, contractors, lawyers, agents, or service providers who require the information for an authorized purpose;

  • to courts, tribunals, government agencies, regulators, or other parties where necessary for a legal matter;

  • to experts, interpreters, consultants, process servers, or other professional service providers;

  • where necessary to provide legal services or carry out your instructions;

  • to collect or process payment;

  • to comply with a subpoena, court order, warrant, regulatory requirement, or applicable law;

  • to protect the rights, security, or safety of the firm, a client, or another person;

  • in connection with a business reorganization, sale, or transfer where legally permitted; or

  • where otherwise permitted or required by law.

Where appropriate, recipients are expected to protect personal information and use it only for the authorized purpose.

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14. Safeguarding Personal Information

We use reasonable physical, administrative, organizational, and technical safeguards appropriate to the sensitivity of the information.

These may include:

  • access restrictions;

  • password controls;

  • multi-factor authentication;

  • secure devices and systems;

  • encryption where appropriate;

  • confidentiality obligations;

  • secure storage and disposal procedures;

  • staff training;

  • vendor review;

  • backup and recovery processes; and

  • procedures for responding to privacy and security incidents.

PIPA requires private-sector organizations to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or disposal.

No electronic communication or storage system is completely secure. We cannot guarantee absolute security.

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15. Privacy and Security Incidents

If the firm becomes aware of unauthorized access, use, loss, or disclosure of personal information, it will assess the incident and take steps appropriate to the circumstances.

These steps may include:

  • containing the incident;

  • investigating what occurred;

  • mitigating potential harm;

  • securing affected systems;

  • notifying affected individuals where appropriate;

  • notifying regulators or other authorities where required; and

  • improving safeguards to reduce the risk of recurrence.

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16. Retention and Destruction

We retain personal information only for as long as reasonably necessary to:

  • fulfil the purposes for which it was collected;

  • provide legal services;

  • meet legal, tax, accounting, insurance, regulatory, and professional requirements;

  • maintain appropriate client and business records;

  • address potential complaints, disputes, or claims; and

  • comply with applicable file-retention obligations.

Different categories of information may be retained for different periods.

When personal information is no longer required, we may securely destroy, delete, or anonymize it, subject to legal and professional requirements.

17. Access and Correction

You may request access to personal information held by the firm and ask us to correct information that is inaccurate or incomplete.

BC PIPA gives individuals the right to request access to their personal information in the custody or control of a private-sector organization, subject to exceptions.

To submit a request, contact the Privacy Officer.

We may:

  • request information to verify your identity;

  • charge a reasonable fee where permitted;

  • require a written request; or

  • refuse access where an exception under applicable law applies.

Access may be restricted where disclosure would reveal:

  • solicitor-client privileged information;

  • confidential commercial information;

  • personal information about another individual;

  • information collected for an investigation or legal proceeding; or

  • information that cannot legally be disclosed.

Where a correction is requested but not made, we may note the requested correction on the relevant record where required.

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18. External Websites and Social Media

Our website may include links to third-party websites or platforms, including:

  • LinkedIn;

  • Instagram;

  • Zoom;

  • government websites;

  • booking platforms; and

  • payment services.

These third parties have their own privacy policies and practices. Farzan Fallah Law Corporation is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy terms of any third party before providing personal information.

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19. Children and Minors

Our general website, newsletter, and public events are not directed primarily at children.

Where a legal matter involves a minor, the firm will handle the minor’s personal information in accordance with applicable law, professional obligations, and the circumstances of the matter.

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20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • our services;

  • our technology;

  • our service providers;

  • our information-handling practices; or

  • legal and professional requirements.

The revised version will be posted on this page with an updated “Last updated” date.

Your continued use of the website after a change does not replace any consent required by law.

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21. Privacy Questions, Requests, and Complaints

Questions, access or correction requests, and concerns about the handling of personal information may be directed to:

Privacy Officer
Farzan Fallah Law Corporation
Email: info@farzanfallahlaw.com
Telephone: 604-771-2432
Address: 1090 Homer St., Suite 300, Vancouver, BC, V6B 2W9

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We will review and respond to privacy concerns in accordance with applicable law.

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You may also have the right to contact the Office of the Information and Privacy Commissioner for British Columbia regarding a privacy concern. BC’s OIPC oversees PIPA compliance for private-sector organizations in the province.

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